Privacy Policy

Ornamental Lux Candle owner and distributor of Ornamental Lux Candle candles is committed to respecting your privacy and complying with applicable data protection and privacy laws. This Privacy Policy ("Policy") details how information about you is collected, used, and disclosed by

Ornamental Lux Candle subsidiaries, and affiliates in connection with our products, promotions, and services. This includes any Personal Information that is collected when you access or use our websites or other online or mobile services or applications ("Services"), sign up to receive emails from us, shop in our stores, sign up for activities and events, or otherwise interact with us. In addition to this Policy, for certain special offers, areas of our website, or certain services and activities, we may supply different or additional Personal Information practices and terms specific to those programs. (See OTHER APPLICABLE TERMS, below).

By using our site, signing up for email, using our other products or services, entering contests or promotions, participating in surveys, or otherwise providing information to us, you are expressing your consent to, and acceptance of the practices described in this Policy or other terms, agreements, or policies (see OTHER APPLICABLE TERMS, below).

Scope of this policy

This Policy applies to “personally identifiable information,” ("Personal Information") that we collect when you sign up to receive email, shop in our stores, visit any of our websites (collectively, the "site"), or use or access our other products or services. It also applies to Personal Information we collect when you otherwise interact with us, such as when you make a payment, place an order, sign up for an activity, or contact customer service. This Policy also applies to Personal Information that we may receive from our partners and third-party sources.

Personal information

Personal information under this Policy is Personal Information that we may collect and which we directly associate with a specific person such as the person's name, address, phone number, email address, account information (e.g., member account, credit card information and online registration), online activities or other specific Personal Information. Our definition of Personal Information does not include "aggregate" Personal Information. Aggregate information is information that we collect about a group or category of services or people that does not contain any Personal Information or from which we or our agents remove any Personal Information.

Collection of personal information

We are the sole owners of the information collected on this site, except as otherwise provided in this Policy. We collect Personal Information about you in the normal course of our business when you shop on our site or when you use our services or otherwise interact with us. Various ways in which we may obtain Personal Information from you are described below.

Personal Information You Provide

We collect Personal Information that varies with your purchases, interests, and activities, and what you chose to provide to us. We collect Personal Information when you sign up for, purchase, or use our products or services, when you sign up to receive email, or when you email, call or otherwise communicate with us. You may submit Personal Information with a job application or in your resume that you provide as part of an employment application process. We also collect Personal Information when you call or email our customer service representatives, or when you contact us about a product or service you have previously purchased. In some cases, the Personal Information we ask you to provide will be mandatory for purposes of participating in a particular activity or service. If you do not provide this Personal Information, your participation may be limited or prohibited.

Personal Information Collected Automatically

Whenever you use our services, we receive certain types of Personal Information automatically. For example, when your web browser accesses our site, we obtain certain types of Personal Information, such as your IP address, country of origin, the type of browser you use, and the page you visited before visiting our site.

Use of personal information

Ornamental Lux Candle uses Personal Information, and/or any additional service specific information, for the purposes described in this Policy. Please note that one or more purposes may apply simultaneously and that the examples below are not intended to be a definitive list of every lawful use we might make of Personal Information but are only general descriptions and for illustration.

Provision of Products and Services

We may use your Personal Information to fulfill your requests, process your order or as otherwise may be necessary to perform or enforce any contract between you and Ornamental Lux Candle to identify you and to prevent and investigate fraud and other misuses.

Development of Products and Services

We may use your Personal Information to develop our products and/or services. However, for the most part we only use aggregate and statistical information in the development of our products and services. We may also use your Personal Information to personalize our offering and to provide you with service more relevant to you, for example, to make recommendations and to display customized content and advertising in our websites. We may combine Personal Information collected in connection with your use of a particular Ornamental Lux Candle product and/or service with other Personal Information we may hold about you. We may create aggregate statistical information based in part on your Personal Information.

Communications and Marketing

We may use your Personal Information to communicate with you, for example, to provide information relating to our products and/or services you are using or to contact you for customer satisfaction queries. We may use your Personal Information for marketing or research purposes, for example, to conduct market research and we may, in accordance with applicable law, contact you to inform you of new products, services or promotions we may offer. Also, some of our products and services may be used to promote products and services of other companies. However, Ornamental Lux Candle does not disclose your Personal Information to such companies or any other company for marketing purposes without your consent.

Disclosure of personal information

We do not sell, lease, rent or otherwise disclose Personal Information to third parties except as otherwise stated below.

Consent

If you provide us with Personal Information, we may disclose that Personal Information to third parties with your consent. We may obtain consent from you in several ways, such as in a form or agreement; online, through "click-through" agreements or registration pages; verbally, through interactive voice response; or when your consent is part of the terms and conditions through which we provide you a particular product or service, offer opportunities to enter contests or promotions, or request your participation in surveys.

Implicit Consent

Your consent is sometimes implicit. For example, if you purchase a product from a store or through our site and ask that it be shipped to your home or other address, you implicitly consent to our disclosure of your name and address to a third-party shipping company to complete delivery, of your credit card number to the credit card processor to authorize the transaction, and to the bank to collect payment.

Product or Service Fulfillment

We may disclose Personal Information to third parties who complete transactions or perform services on our behalf, transactions on your behalf, or transfers related to providing products or services to you. For example, we may contract with third parties to host a site, collect and provide product reviews, or send our emails. Through contracts with these third parties, we restrict the manner in which they may use and disclose Personal Information about you without your consent, consistent with this Policy.

Corporate Business Transactions

Personal information may be disclosed as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing or sale of company assets. It may also be disclosed in the event of insolvency, bankruptcy or receivership in which Personal Information could be transferred to third parties as one of the business assets in the transaction.

Legal Process; Protection of Ornamental Lux Candle and Others

We may disclose Personal Information to comply with the law (e.g., a lawful subpoena); to enforce or apply any contracts or agreements; to initiate, render, bill, and collect for products or services; to protect our rights or property; in connection with claims, disputes, or litigation; to protect ourselves, our members, and other customers from the harmful acts of others (e.g., theft, fraud, or abuse); or if we determine disclosure of Personal Information is necessary in an emergency.

Opt-out choices

If you provide Personal Information, we may contact you via email to tell you about promotions, new products or services, issues regarding your purchases, changes to this Policy, or to respond to an inquiry you have made. You may opt out of future contacts from us at any time by using the method provided in the email (such as clicking on a link), or contacting us via the email address, mail, or phone number.

Cookies, web beacons and similar technologies

We use "cookies" or other tracking mechanisms to help support the integrity of registration and buying processes on our site, to retain changes that you made (e.g., if you personalize a page), and to learn about your possible interest so that we can try to personalize marketing.

A "cookie" is a small data file that our site transfers to your computer for storage to allow our server to "remember" specific Personal Information. We also use cookies or similar information for typical business purposes such as to administer the site, to track and analyze visitor traffic so that we can adjust the site, and to advertise and promote our products and services. The cookies or other tracking mechanisms collect at least the following: your domain name and host for Internet access; the Internet address of the site from which you came; the date and time of your access; and your computer's IP address and information about its operating system and browser. These technologies help us to combat fraud or misuse and to remember things like: (1) the profile facts you tell us about yourself, (2) your specified areas of interest on our sites, (3) the items you've placed in your shopping basket, and (4) the pages you visit as you shop. You can disable some cookies, but the site won't necessarily function as designed if you do (e.g., cookies must be enabled to register or make purchases).

We also allow collection by analytic service provider(s) of site click-stream and cookie data to help us track aggregate and individual use of our site and determine possible interests of users (e.g., if you read a site article about candle wick trimmer (candle accessories), during a subsequent visit we might present you with an article about candle care).

Some advertisers might use their cookies on our site or in their messages to you. If you click on an advertisement, a cookie might be placed on your computer. To find out how these kinds of companies tend to collect and use information or to take advantage of any opt-out opportunities they provide, visit their sites to see their privacy policies. We do not control these companies, and their practices and policies may change over time.

If you do not wish to receive cookies, or want to be notified before they are placed, you may set your web browser to do so, if your browser so permits. Please understand that if cookies are turned off, you may not be able to view certain parts of this site that may enhance your visit or may not be able to complete some actions on our website. Some of our business partners whose content is linked to or from this site may also use cookies or web beacons. However, we have no access to or control over these cookies.

Registration

You may be required to complete a registration form to shop online or enter a contest, or for other purposes. You may be required to provide certain information (such as name, address, email address) which is used to contact you about the products/services on our site, to fulfill your order, or to contact you in connection with your entry in a contest. You may also be asked to provide demographic information (such as gender or age), but this is not required.

Orders

If you choose to make a purchase on our site, we may request information such as contact information (for example, name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill your order. If we have difficulty processing an order, we may also use this information to contact you.

THE LAST UPDATE WAS PERFORMED ON 23 SEPTEMBER 2022.